• Frequently Asked Questions •
Answered by Davey.
How long does it take to get my custom DaveySKY Surfboard?
Note that I've had to edit this answer, at least for the time being, with changes in the industry stemming from COVID. But as always, lead times for custom orders vary depending on how many board orders are in the queue at the time you put your deposit down. Pre-COVID, I was able to provide a 2-week ETA window when I expected your board to be completed (for example: 8-10 weeks, 14-16 weeks, etc), but that's become an impossibility currently due to on-going supply chain delays and a high volume of orders. So I've had to pivot my approach in order to be as honest & realistic as possible. Since COVID started, most orders have been taking between 3-6 months to complete. A few shorter and a few longer. As always, custom orders are built in the order they come in, and your spot in the queue is locked in when the deposit is placed. Lead times are estimates and cannot be guaranteed; I prioritize supreme quality and such quality cannot be rushed, so your order may be done before, during or after the initial ETA. Anyone placing an order should undertstand and appreciate that guarantee of quality and be prepared to be patient, and I thank everyone in advance for that!
Given the longer & less predictable lead times currently, I'd recommend ordering your board at least 2 seasons in advance of when you'd like it, but even better to think about it seasonally. For instance, if you'd like a new board for summer, order it in the winter. If you'd like a new board for hurricane season or winter barrels, order it in the spring/summer. Regardless of when you place your order though, you'll be surfing your quality surfboard for a long, long time, so it's just a matter of a little patience. As a customer elegantly phrased it once to me noting his understanding: "It takes 13 hours to build a Toyota, and 6 months to build a Rolls Royce."
How much does a custom DaveySKY Surfboard cost, and when do I pay?
Approximate base prices can be found at the top of the Custom Order page, but for exact pricing just reach out! Base prices include a completed custom board in traditional PU/PE construction, your choice of standard glassing up to 6+6/6 with a reinforcing fin box patch, base fin box setup per model of FCS II or Futures boxes, leash rope & a beautiful clear, sanded finish. Colorwork, alternative constructions, and other a la carte items are additional.
A 50% nonrefundable deposit is required to place and lock in your order, and the balance is paid upon pickup or before your board ships out. Your place in the build queue is determined by the time your deposit is paid. Your deposit can be paid at our shop in Manasquan, NJ, online through our webstore (click "Shop" up top) or via phone.
I found someone else that will build me a board for cheaper, will you match their pricing? Do you ever have sales or discounts or bro-deals?
Very simple answer. I never run sales or discounts for a few reasons: First, I don't overcharge for the value of my products in the first place, so there's no sales tactics by running a higher-than-should-be MSRP and then "offering discounts" to promote sales. None of that B.S. here. So you can feel confident purchasing/ordering a board at any time and don't have to worry about missing out on a sale or discount the next day. Next: I can't speak for any other surf brand, but I can speak for mine. I build boards for each & every one of my customers the exact way I want my own boards built. The foundation of my business is to build the best quality surfboards money can buy with the best materials money can buy with the most meticulous & unwaivering construction methods. That takes priority over cutting costs, cheaping out on materials, rushing production, etc, and is what results in the top tier product & experience I offer. Lastly, I continue to this day to build every single board start to finish myself, maintaining total quality control over absolutely everything. No asssembly lines, mass production facility, glass shops, etc. Small batch craft at its finest. I do my best to set the fairest pricing I can for the product & customer experience I offer. So the pricing simply reflects all of that, so you can buy with confidence.
Does Davey REALLY build every single board start to finish himself?
Every. Single. Board. Not only do you discuss every detail of your board with me directly, but I build every single board in its entirety start-to-finish. Not much of that going on in the world these days at the top tier quality level, and I promise you it's a precious thing.
Does my surfboard include fins, leash and/or a tail pad?
As with the vast majority of boards nowadays, all accessories are sold separately so you can choose the exact feel, functionality & aesthetic you're looking for. DaveySKY Surfboards is an authorized dealer for the best fins, leashes, tail pads & board bags in the industry at our shop in Manansquan, NJ as well as on our webstore (click "Shop" up top). I can always make recommendations for all that gear for each individual board & surfer.
I ordered a board 'x' weeks ago. Should I call/email/live chat/swing by the shop to see if my board is done yet, when it will be done or how it's going?
Very respectfully, I'd so greatly appreciate holding those questions as much as possible. I will happily spend as much time as necessary going over all the specs & details for your board, but once that's all dialed in I simply need time to focus on my meticulous construction for every board. I know you're just stoked to get your board, but if you haven't been contacted yet that your board is ready for pick up, then it's simply not ready for pick up yet and I'm still hard at work either on your board, or the boards ordered before yours. I truly appreciate your patience and understanding as I am not a mass production facility. Every single one of my boards gets built with love and care from start to finished myself - so even if it's getting close to the expected turn around time and you're getting super stoked, the less inquiries I gets on your board's status, the quicker I can build your - and everyone else's - board(s).
Now of course if for some reason it's been much longer than the original ETA you were given, please feel free to reach out to check in! And always get in touch with anyother questions you have at any time.
Can I go surf my new DaveySKY custom surfboard as soon as I pick it up?
Usually the answer is yes! All resin has a post-cure period, meaning that from the time the glassing and resin work is finished on your board, the resin - even though dry & solid - will take approximately two weeks to reach its full strength. I typically try to allow your board to reach full post-cure before you pick it up as we know you'll have the urge to surf it ASAP!. When you come pick up your board, feel free to ask how long into post-cure your board is thus far, but I will be sure to keep you apprised. Surfing your board before it's fully post-cured puts your new board at risk of more significant pressure dents and/or other damage.
How should I care for my custom surfboard?
It's really quite simple, but very important you care for your surfboard properly to ensure it lasts a long time. Here's the basics:
- • Limit the exposure to sunlight and heat at all times while not surfing/in the water.
- • Don't ever surf your board with open dings or cracks where water can get in. Get your board properly repaired (we do repairs!).
- • Never use suncure / polyester resin on EPS/Epoxy boards. You will ruin your board - we promise.
- • Purchase a quality travel bag (10mm thick) to use at all times during transportation. The board bag will easily pay for itself over time by preventing dings, dings repair costs, and limited wear from heat/sunlight. We do carry & sell these board bags and can make the best recommendation for you!
For even more info, read our "How to PROPERLY care for your surfboard" blog post.
Can I try a board before I place an order or buy one?
I do have a small fleet of demo boards available for Demo Rentals and Demo Days! You can learn more about it at the Demo page.
Do you only shape your board models you've designed, or can I can a totally custom shape?
Nope! While most of the boards I make are indeed my models, we can absolutelty modify any of my board models or build you a completely custom shape.
Do you hand shape or CNC machine your board shapes?
Both! The majority these days are precision CNC machined precision cut and hand finished. These are NOT pop-out boards. Quite the opposite, in fact.
Where can you ship to?
We ship just about anywhere in the world! To properly ship surfboards, shipping usually starts at around $200 domestically but can be a lot more expensive than that. Email us for a quick shipping price quote. Shipping costs can be pricey, but we can ship up to 3-4 boards in the same box for the nearly the same shipping cost as just 1!!! Get some friends to order some boards with you, or order yourself a brand new quiver and get some serious savings per board on shipping costs. Any questions, just let us know!
Have a different question? Email [email protected] | Call 732.701.7SKY (7759) | or use the Live Chat to get in touch!